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Medication SOS

Medication SOS is a service designed for medical professionals working with Virginia Medicaid beneficiaries. It helps resolve barriers to medication access caused by managed care policies by providing timely and relevant information. The service aims to facilitate effective medication therapy for providers, ensuring patients receive the necessary treatments without unnecessary delays.

How It Works

1

Submit a Query

Medical providers fill out the Medication SOS form online to request assistance.

Click Here to Open Form

2

Request Types

Benefit Determination

For new treatments, providers can obtain a list of covered medications based on the Medicaid formulary.

Benefit Navigation

Guidance is provided on how to complete prior authorizations and resolve prescription drug claim issues.

3

Response Time

The NSC team will research queries and respond within 2 business days.

Why Medication SOS

Navigating Medicaid Coverage

We help providers understand and navigate Medicaid prescription drug coverage.

Finding Alternative Medications

We assist in identifying covered alternatives if the preferred medication isn’t available.

Reducing Delays

We streamline the process to ensure Medicaid patients receive medications quickly.